🎉 Up to 70% Off Selected ItemsShop Sale
Frequently Asked Questions
Find answers to common questions about shopping at Big Ray's
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We hope to expand to more regions soon.
Can I change or cancel my order?
Orders are processed quickly, but you can request a change or cancellation within 1 hour of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Are your products covered by a warranty?
Most of our items come with a standard 12-month manufacturer warranty against defects in materials and workmanship.
How do I use a discount code?
You can enter your promotional code at the checkout page under the 'Discount Code' field before finalizing your payment.